Last Updated: December 31, 2025
1. OVERVIEW
Property Growth 360 is an independent educational real estate platform that provides free and educational content, guides, articles, tools, calculators, and resources to help people make informed property decisions.
This Return and Refund Policy (“Policy”) outlines our approach to returns and refunds for any services, products, or transactions offered through propertygrowth360.com (the “Website”).
For important legal disclaimers about our content and services, please review our separate Disclaimer Policy.
2. FREE CONTENT AND SERVICES
2.1 No Charges for Educational Content
The vast majority of content on Property Growth 360—including articles, guides, tutorials, market insights, checklists, and educational tools—is provided at no cost and is completely free to access.
Users may access and use this free content without any payment obligation, and therefore, no refunds apply to free educational content.
2.2 Educational Content is Not Returnable
Educational content, guides, and information provided on our Website cannot be “returned” as they are digital and intellectual in nature. Once accessed, educational content remains available to you at no cost as long as the Website exists.
3. AFFILIATE LINKS AND THIRD-PARTY PURCHASES
3.1 Not Responsible for Third-Party Transactions
Property Growth 360 may feature affiliate links that lead to third-party offerings like property portals, loan services, real estate education courses, or home improvement products. We earn commissions when users click these links and complete purchases on partner websites.
Important: We are not responsible for and do not process purchases made through affiliate links. When you click an affiliate link, you are directed to a third-party website, and your transaction is governed by that third party’s terms and policies—not by Property Growth 360.
3.2 Returns and Refunds for Affiliate Purchases
If you purchase a product or service through an affiliate link on our Website:
- Returns and refunds are handled by the third-party seller, not by Property Growth 360.
- You must contact the third-party seller directly to request returns, refunds, or exchanges.
- Property Growth 360 does not have the ability to process, authorize, or deny refunds for affiliate purchases.
- We do not retain any payment information from your transaction.
Example: If you purchase a home loan through a bank’s affiliate link on our Website, you must contact the bank directly regarding refunds or cancellations—not Property Growth 360.
3.3 Our Affiliate Disclosure
We clearly disclose when links on our Website are affiliate links. We earn a commission from qualifying purchases, but this does not affect the price you pay or influence our recommendations. We suggest products and services that we believe will best serve your needs, not those that yield higher commissions.
4. PAID SERVICES (FUTURE OFFERING)
If Property Growth 360 introduces paid services (such as premium guides, consultations, courses, or memberships) in the future on our website, only then will the following refund policy apply:
4.1 Types of Paid Services
Future paid offerings may include:
- Premium in-depth guides or ebooks
- Webinars or online courses
- One-on-one consulting or advisory services
- Membership programs or subscriptions
- Downloadable tools or calculators
- Certificates or professional training programs
4.2 Refund Eligibility
Refunds are available under the following conditions:
- Within seven (7) days of purchase: Request a refund within seven calendar days from the purchase date if:
- The service did not match the description on the Website.
- You were charged incorrectly or experienced a billing error.
- You purchased by mistake and have not yet accessed or downloaded the service.
- The service was not delivered or made available within the promised timeframe.
- No Refunds After 7 Days: After 7 days, no refunds are available for paid services, as we consider the content or service to have been consumed or utilized.
- Non-Refundable Items: Once downloaded, accessed, or consumed, digital content (ebooks, guides, courses, webinar recordings) is generally non-refundable, as they cannot be resold or returned.
- Subscription Services: If you subscribe to a recurring service (e.g., membership), you may cancel at any time, and refunds will not apply to past charges. Cancellation will stop future charges.
4.3 How to Request a Refund
To request a refund for a paid service:
- Email us at support@propertygrowth360.com with:
- Your name and order details (order number, date, amount)
- The service you purchased
- Reason for requesting a refund
- Proof of purchase (email receipt, invoice, or transaction confirmation)
- We’ll review your request and get back to you within 5–7 working days.
- If your request is approved, we’ll refund the amount to your original payment source within 7–10 working days.
4.4 Refund Processing
- We process refunds through the original payment method you used, whether it’s a credit card, debit card, PayPal, or bank transfer.
- Once the refund is processed, it may take your financial institution another 3–5 working days to post the amount to your account.
- While we don’t charge any refund processing fees, your bank might deduct its own charges upon receiving the refund.
4.5 Non-Refundable Situations
No refunds will be granted in the situations listed below:
- The refund request is made more than 7 days after purchase.
- The service was fully accessed, downloaded, or consumed.
- You cancel a subscription after the trial period or 7-day window.
- You purchased the wrong service and did not request a refund within 7 days.
- The request is for a refund of a partial service or feature (only full service refunds are eligible).
- Past charges on active subscriptions (only future charges can be stopped).
5. PAID PRODUCTS (FUTURE OFFERING)
If Property Growth 360 sells physical or digital products (such as printed guides, merchandise, or software) in the future on our website, only then will the following apply:
5.1 Digital Products (Ebooks, Templates, Tools)
Digital Products (Ebooks, Tools): Non-refundable once downloaded or accessed. If you have not downloaded the file, you may request a refund within 7 days of purchase.
5.2 Physical Products (If Offered)
Return Period: 14 days from delivery.
Conditions for Returns:
- Product must be in original, unused condition.
- Packaging must be intact.
- All accessories and documentation must be included.
- The buyer must cover the return shipping fee unless the item arrived damaged or faulty.
Refund Processing: After we get and review your returned product, your refund will be issued within 7–10 working days.
Non-Refundable Situations:
- The item appears used or has been damaged.
- Packaging is opened or damaged.
- Return request is made more than 14 days after delivery.
- The product was purchased as a final sale or clearance.
6. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
6.1 Reporting Issues
In case you receive a faulty, damaged, or wrong item or service, if you buy from our website using our payment gateways, not a third-party website, only then are you able to perform the following:
- Contact us immediately at support@propertygrowth360.com with:
- Pictures of the damaged or defective item (if needed)
- Description of the issue
- Your order details
- Date you discovered the problem
- We will review your claim within 3 business days and provide a solution.
6.2 Solutions for Defective Items
Depending on the nature of the issue, we will:
- Replace the item at no cost (for physical products).
- Provide a full refund.
- Offer a corrected version or access to the service (for digital products).
- Issue a credit toward future purchases.
7. BILLING ERRORS AND DISPUTES
7.1 Incorrect Charges
If you believe you were charged incorrectly or fraudulently from our website, only then you do the following (but we are not responsible for the third-party sites):
- Contact us immediately at support@propertygrowth360.com with:
- Your transaction details
- Proof of the incorrect charge (screenshot, receipt, bank statement)
- Explanation of the billing error
- We will investigate within 5 business days and either:
- Issue a refund for the overcharge.
- Explain why the charge was correct and provide documentation.
7.2 Duplicate Charges
If you were charged multiple times for a single purchase:
- We will immediately refund all duplicate charges.
- Your refund will be processed in approximately 3–5 working days.
7.3 Unauthorized Charges
If you did not authorize a charge:
- Contact us immediately with proof of non-authorization.
- We will investigate and refund the charge if it is confirmed to be unauthorized.
- You may also dispute the charge with your bank or credit card company.
8. SUBSCRIPTIONS AND RECURRING CHARGES
8.1 Auto-Renewal Terms
If you subscribe to a recurring service of propertygrowth360, only then do you do the following:
- Unless cancelled, your subscription will renew automatically on its renewal date.
- You will be charged the agreed-upon amount on each renewal date.
- We will send a reminder before renewal (where applicable).
8.2 How to Cancel a Subscription
You can cancel your subscription at any time by:
- Sign in to your account and go to the Account Settings or Subscription page.
- Clicking Cancel Subscription or Manage Billing.
- Follow the on-screen instructions.
Alternatively, email support@propertygrowth360.com with:
- Your name
- Subscription details
- Request to cancel
8.3 Refunds for Subscriptions
- No refunds for past subscription charges (the service was provided for the period charged).
- Future charges will stop immediately upon cancellation.
- If you cancel mid-cycle, you will retain access to the service until the end of the current billing period.
9. NO REFUND FOR CHANGE OF MIND
Refunds are not available simply because you changed your mind about a purchase or decided you no longer need the service, provided the service was:
- Accurately described on the Website.
- Delivered as promised.
- Purchased more than 7 days ago.
The 7-day refund window is for cases of non-delivery, misdescription, or billing errors—not for a change of preference.
10. CONTACT INFORMATION FOR REFUND REQUESTS
To request a refund, report a billing error, or address a complaint, please contact:
Property Growth 360 – Support Team
Email: support@propertygrowth360.com
Postal Address: D-141 Second Floor, BPTP Amstoria, Gurugram, Haryana, INDIA
Website: https://www.propertygrowth360.com
Response Time: We’ll confirm receipt of your request within 24 hours and aim to resolve it within 5–7 working days.
Payment-Related Disputes: If you need to dispute a charge with your bank or payment processor, you may also contact your financial institution directly. We will cooperate with any dispute investigations.
11. GOVERNING LAW AND DISPUTE RESOLUTION
The laws of India, including the regulations of Haryana and the Consumer Protection Act, 2019, govern this Return and Refund Policy.
For disputes regarding refunds:
- First Step: Contact us to resolve the issue directly (see Section 10).
- Escalation: If your concern isn’t resolved within 30 days, you can contact the consumer protection department or take legal action under Indian regulations.
- Third-Party Disputes: For disputes related to affiliate or third-party purchases, contact the third party directly or their consumer protection mechanisms.
12. AMENDMENTS TO THIS POLICY
Property Growth 360 retains the right to update or amend this Return and Refund Policy at any time. Any modifications will take effect immediately once published on the website. Your continued use of the Website and purchase of services indicate your acceptance of any revised policy.
13. ACKNOWLEDGMENT
When you use Property Growth 360 or buy our products or services, you agree that you’ve read and accepted this Return and Refund Policy. To learn more about our legal terms and liability limits, see our Disclaimer Policy.
For assistance, contact us at support@propertygrowth360.com.